Please contact us by phone at the numbers below.
Business Hours / 8:00 a.m. – 5:00 p.m.
Holidays / The 2nd and 4th Saturdays, Sundays, and national holidays

Inquiries via mail form

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Privacy Policy

Matsumoto Machinery Works Co., Ltd. (hereinafter referred to as the “Company”) has set forth the following privacy policy and promotes the protection of personal information through the establishment of a mechanism for protecting personal information and by ensuring all employees recognize the importance of protecting personal information and take thorough steps to do so.

Personal Information Management
In order to keep customers’ personal information accurate and up-to-date, and to prevent the unauthorized access, loss, damage, falsification, leakage, etc. of personal information, the Company takes the necessary preventative measures, including the maintenance of a security system and management system, and comprehensive education for our employees, and implements safety measures for the stringent management of personal information.

Personal Information Purpose of Usage
The personal information collected from customers is used by the Company to contact customers, provide company information, or to send e-mails or materials by post in response to questions.

Prohibition of Disclosure or Provision of Personal Information to Third Parties
The company carefully manages the personal information collected from customers and will not disclose personal information to third parties except in the following cases.
・When the customer grants permission.
・When we must disclose information to a subcontracted business in order to provide a customer’s requested service.
・When we are required by law to disclose such information.

Personal Information Safety Measures
The Company implements thorough security measures to ensure the accuracy and safety of personal information.

Customer Inspection
When a customer would like to inspect, correct, or delete personal information, the Company will respond to the request after confirming the identity of the customer.

Compliance and Review of Laws and Standards
The Company complies with the Japanese laws and other standards that apply to the personal information in our possession, and we also make efforts to review and improve the content of this policy as necessary.

If you have an inquiry regarding the Company’s handling of personal information, please contact us at the following address, phone number, or FAX number.
Matsumoto Machinery Works Co., Ltd.
5-2-73, Minamitsumori, Nishinari-Ku, Osaka-shi, Osaka, 557-0063 Japan

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